Dear Families,

Today we were able to return two more of our residents to their rooms as recovered.  To date, we have had 8 residents recover from COVID-19 which we are so grateful to share.  We are anticipating we will be able to return 5 residents Saturday and potentially 6 more residents on Sunday as recovered.  We are so thankful these residents are able to return to their home to be cared for by the staff who have been deeply concerned about them during this time.  We are thankful for the excellent care they have received from the staff and the physician that supported them through their recovery.

We are very saddened to inform you one of our residents in hospital passed away.  We are sending our sincere condolences and prayers to this resident’s family at this very difficult time. 

We now have had 45 residents test positive with COVID-19 (8 have recovered, 2 are in hospital and there are 35 active cases and sadly two residents have passed away).  Families of impacted units are contacted directly by phone if there are COVID-19 positive cases on their loved ones’ unit.  There have been requests to identify the units in these letters but with the intention of protecting confidentiality, we are not sharing these specifics broadly.  We appreciate your understanding of this position.   We have now had 26 staff test positive for COVID-19 and 4 have recovered. We are anticipating many of these staff will be able to safely return in the next few days and we are looking forward to their return to the home. Our thoughts and prayers are with all of these staff and residents for their recovery in the near future.

We would like to express our sincerest thanks to the families and members of the community who have shared such kind words of support and encouragement as we work to resolve our outbreak and manage the challenges.  It is so very much appreciated.  Holy Family is very fortunate to have the support of the Sisters, the families and the community during this very challenging time.  We are very grateful.

We have been provided a leadership representative from the WRHA to provide assistance.   We have also been working closely with the WRHA and the WRHA LTC program who are providing support, guidance and access to resources to support and to supplement our staffing needs.  We have been maintaining our staffing baseline and we 

are monitoring this very closely.  With the anticipated return of many staff in the near future, we are hopeful we will have more consistent staffing soon.

We are in touch with the WRHA LTC program daily and are following all the direction and guidance received from public health. 

We will contact you directly should there be any issue with your loved one.  

Please keep Holy Family Home in your thoughts and your prayers.  


Tara-Lee Procter (Maciuszonek) – CEO