From the Desk of Jean R. Piché

I first joined HFH in March 2001. I will never forget how warmly I was welcomed by the staff and the community we serve.  I knew then that HFH was an amazing place. I sensed a sacredness and a true ‘family’ spirit. In fact, I remember saying in those early days that one could feel that special spirit in every corner of the Home. It could be seen in the day-to-day interactions among all staff, and in their collective desire to provide loving care to our residents. It could also be seen in the dedication of our volunteers and Board members, who always gave so generously of their time, talent and energy.

My view of HFH and all people associated with it has not changed; if anything, my admiration, respect and love for the Home and the community it serves has only grown over time.

That’s why retirement for me is somewhat bittersweet. I know my time has come and I am looking forward to this new chapter in my life, but I will always miss and be eternally grateful for the people I have served and worked with over the past 20 years.

Together, we have achieved a great deal in pursuing our Mission – too many to mention here. However, if there is one thing that I consider to be the most meaningful, it is the constant focus on our culture of person-centered care. What drives HFH and the people who work here are the values that give us meaning and identity, and a sense of purpose: to care for our residents in a loving environment and with genuine compassion.

I believe that our motto “To Serve is to Love” is very apt and profound. We understand that to serve effectively means building and nurturing loving relationships, which is at the heart of care delivery. I have observed this dynamic every day, and I am so proud to have been associated with such amazing people at all levels who understand this fundamental purpose.

I must express my deepest gratitude to so many, for without their leadership, support and contribution, HFH would not be the place it is today:

The Sisters have always been an inspiration and guiding light to all of us. I am so grateful to them, and feel very privileged to have worked with and for them. They live their Mission and motto, and inspire us to do the same. Not many Christian organizations today can say, as we can, that their founding religious Order is as involved and committed as our very own Sisters are at HFH. This for me is an incredible blessing.

I have been very fortunate to work with such a capable, knowledgeable, wise and experienced group of Board members. In addition to holding me accountable, their leadership has always been exceptional. Over the years, they have been instrumental in advocating for HFH, and in positioning the Home as an effective, highly valued and respected personal care home.

I have learned so much from our residents and their families. They constitute our reason for being. They bring richness and purpose to our work. They teach us with their life experiences, and they remind us of the inherent dignity and value of all human beings. Their presence among us brings humanity, love and an appreciation for the sanctity of life.

My work has been made much easier because of an extremely capable and talented Management Team. I am grateful for the unwavering support they have provided and shown toward me. They are remarkable and selfless leaders who care very deeply about the Home and the people who live and work here. I have immense respect for them, and I know HFH remains in good hands under their continued stewardship and able leadership.

I must thank all staff for being the people they are, and for being so resident-centered, no matter where they work in the Home. Every day, they demonstrate excellence, by choosing to care and to be caring, and to provide services with a client-centered approach. They continuously make a difference in the lives of our residents and their work colleagues.

The members of the HFH Auxiliary (our “angels”) personify our motto “To Serve is to Love”. Since its inception in 1960, the Auxiliary has achieved so much for the benefit of our residents. Their ongoing commitment to enhancing the lives of our residents is unparalleled, and much appreciated and admired by all.

All of us continue to be blessed by the presence and ongoing contribution of the Redemptorists who are always available to offer religious services and spiritual support for our residents and Tower tenants.

I am grateful for our medical staff. HFH is not their sole responsibility. It is but one among many others. Their clinical expertise, excellent medical care and steadfast commitment to our residents has been a hallmark of HFH for many years.

The tenants in the Seniors Tower are a big part of our HFH community. They assist with volunteering in the Home and in keeping our grounds looking beautiful. I am grateful for their contribution in making the Holy Family community a special place to live and work.

I am thankful for the Lubov Foundation (including the Life Love Legacy Campaign Cabinet), who have successfully supported our fundraising efforts while creating greater awareness in the broader community about HFH and its many programs and services.

As an organization that is rooted in culturally-sensitive services, I am thankful for the wonderful support and commitment within the Ukrainian / Slavic communities including the parishes, volunteers, voluntary organizations and cultural groups. The connection we enjoy with our community is very special and unique, and it enriches all of us – residents, families and staff.

As I transition to retirement, I know that my life will be very different. I will be spending more time with my family. I will be more focused on my daily exercise regime. I will work on lowering my golf handicap. I will be walking my dogs every day. I will finally tackle many different household and yard projects that have been on my “to do” list for far too long. I hope to learn new culinary skills. I am going to start woodworking. I may even learn another language.

That said, it is time for me to embrace the next phase of my life. Please know that HFH will always be near and dear to my heart and soul. I will always remember all of you with affection, respect and fondness.

I wish all of you and HFH continued success in all your future endeavours. I also want to welcome Ms. Tara-Lee Procter to HFH. I am confident she will bring strong leadership, considerable experience and knowledge in pursuing new and exciting initiatives for the Home.

May God bless you always. With immense gratitude,

Jean R. Piché